Wholesale Agreement: Terms & Conditions

General

Please contact globalsales@ftehome.com to receive our wholesale application by email and to gain access to wholesale online ordering.

Minimums

Minimum order is $250 USD (or the equivalent in your currency) on all wholesale orders.

Shipping

We currently offer UPS Ground, 2-Day and Next Day shipping. Wholesale customers ordering from inventory available online pay the same shipping rates as our retail customers. We do work with customers all over the world but shipping fees may vary for addresses outside the 50 United States.

Payment

For all wholesale orders 100% of the order total is due when the order is placed.

Online Inventory

All available online inventory ships to you directly from our U.S. warehouse locations. Please contact us at globalsales@ftehome.com if you are interested in purchasing an item in larger quantities or an item that is currently out of stock.

Return Policy (Wholesale Only)

All sales are final unless they are damaged or defective. Products cannot be returned for any other reason. Damaged, defective or missing goods must be reported to From The Earth within 5 days of receipt of the product via email to globalsales@ftehome.com. Failure to inspect and notify within this period will result in buyer waiving all claims for damages, defects and/or shortages. If packaging appears damaged when delivered, please take photos of the boxes before opening them. Email us immediately if the goods are also damaged, so we can file a claim with the shipping company.

Fair Profit

We do not allow retailers to use eBay or Etsy as a sales venue. Our MSRPs are determined in such a way to allow retailers a fair profit. We ask that in order to maintain the integrity of the brand you set your pricing at our suggested retail pricing or higher. From The Earth reserves the right to limit sales and to refuse orders.

Branded Packaging

We ask that you only use our branded packaging and that you not rebrand using your own packaging. If you are interested in purchasing our products with the flexibility of rebranding please contact us at globalsales@ftehome.com for special pricing. From The Earth reserves the right to limit sales and to refuse orders.

Photography

As a wholesale partner you may use single product photos available on our site. Model photography and style photography is the sole propriety of From The Earth.

Taxes

Unless otherwise stated on the face hereof, stated prices do not include any customs duties, sales, use, value added, excise, federal, state, local or other taxes. All such duties or taxes shall be paid by customer.

Email Orders

We encourage all customers to use our From The Earth online store for wholesale ordering. You will find it a very user-friendly and secure interface which can give you the latest updates on items and stock status. However, we do understand those instances where it may not be possible and/or desirable to use our online store so if you would prefer to email us your order, please contact globalsales@ftehome.com for more details.

From The Earth reserves the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this.